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How to get new keys for your EDT 6 to EDT 7 or 8 Upgrade

If you have a valid Maintenance Agreement, follow the steps below to transfer your EDT 6 keys over to EDT 8 keys:

When you are ready to deactivate your EDT 6 keys and generate new permanent keys for EDT 8, just go to the Gresham Licensing Server and do the following:

  1. Login.  If you do not have a login, your Primary Company Contact can add users for your company account.
  2. Mouse over the "Generate Keys" tab near the top of the screen and select "My Machines".
  3. Select the machine that you want to upgrade*
  4. Select the “Deactivate this machine’s license” button
  5. Select the product that you want to deactivate (DistribuTape 6.X)
  6. Type in the reason field; “Deactivate permanent key and transfer to EDT 8 for an upgrade”.
  7. Click on the “Make Request” button

 The licensing administrator will then deactivate your current key and transfer your key authorization over to EDT for ACSLS.  At that point you can download EDT 8 and generate a new permanent key.  You will be notified by E-Mail when this is available.

This same process applies whenever any product changes through a major point release (i.e.2.X to 3.X) or has a new key generator.

If you need assistance you may contact support at storagesupport@greshamstorage.com

 

*Note: If it is an older EDT license, it may not be registered on the licensing server.  If that is the case please contact us at licensing@greshamstorage.com to add your account or your key authorizations so that your machine can be added and upgraded.   

 

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